Tips on how to use an online pharmacy safely

A woman using her laptop at a kitchen table to search for medication

For many people, ordering prescription medications online is an efficient and convenient way to save time. In addition to convenience, online pharmacies offer increased accessibility through home delivery services, privacy and potential cost savings. As more people turn to online pharmacies, it’s important to know how to choose one that’s legitimate and safe to use.

How to identify a legitimate online pharmacy

The first thing to look for when trying to identify an online pharmacy as legitimate is proof that it’s recognized by the National Association of Boards of Pharmacy (NABP) as an accredited digital pharmacy. To confirm this, we recommend using the NABP’s Search Site Tool. You can also verify if a pharmacy is licensed by your state board of pharmacy by checking their license database. The Food and Drug Administration (FDA) has a tool to look up state-licensed online pharmacies.

Online pharmacy red flags to watch for

In addition to using online search tools, look for warning signs that an online pharmacy may not be safe, for example:

  • The site does not require a prescription to fill your medication.
  • There is not a licensed pharmacist available to answer your questions.
  • The site does not provide a physical address and telephone number in the United States.

In addition to traditional websites, people may also be drawn to buy medications or other substances via social media platforms. Adolescents and young adults may be especially vulnerable, because social media gives illegitimate sellers an easy way to reach minors.

In fact, the online sale of substances via social media has helped fuel the fentanyl epidemic, as counterfeit pills are marketed to young people as authentic prescription medications.

According to the National Crime Prevention Council, 80% of adolescent and young adult fentanyl deaths can be linked back to a social media contact. Sellers use tactics such as coded messages with code words or emojis to communicate on social media platforms, directing buyers to chats with encrypted or disappearing messages to make the deals. With the lack of regulation on social media platforms, it’s important to be aware of the dangers and accessibility of these substances online.

For more information and tips when considering an online pharmacy, visit the FDA’s BeSafeRx website.

Risks of using medications from unsafe online sources

Harmful substances

The biggest risk when using an illegitimate online pharmacy is to your health. Some unsafe online pharmacies will have a storefront that appears legitimate, but they will dispense counterfeit, or fake medications. These products could contain harmful substances or contaminants, or they may contain too much or too little of the medication you believe you are receiving.

Compromised personal and financial information

In addition to health-related risks, your privacy and financial information could be at risk if you provide personal information and payment to the site.

Be informed, not afraid

Buying medications online can be convenient, but it’s important to make sure the pharmacy is safe and legitimate. When you understand how to recognize a legitimate online pharmacy, verify a medication’s source and spot potential red flags, you can take advantage of the convenience of online purchasing while protecting your health. Convenience and safety can coexist when you know what to look for.

Manage your prescriptions online

You can request medication renewals 24/7 using MyChart.

Medications in MyChart

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